First Harman IDX system in Asia installed at Bengaluru International Airport
Published: ASIA
INDIA: Harman International (India) Pvt Ltd recently provided the Bengaluru International Airport in Bangalore with a Harman IDX information delivery system. Not only is this the first IDX system installation at an international airport in India, but it is also the first IDX system deployment in Asia.
The deployment is a part of a comprehensive program by BIAL to deliver world-class facilities and services to its passengers and partners at T1A, providing the airport with a flexible and scalable solution that can support the airport’s current requirements of Terminal 1, as well as future expansion plans.
The IDX system was especially engineered for meeting the communication challenges in today’s complex public spaces, such as airports and railway stations. In this case, the airport communications system comprises a software-based IDX system core and operator interface, as well as JBL Professional loudspeakers, Crown amplification, AKG noise sensing microphones and BSS audio processing.
The system is a fully managed digital notification system that combines audio and visual messaging systems with the airport IT LAN, and provides operators with an effective interface for managing complex, rapidly-changing travel information including gate information, boarding details and life safety protocol in the unlikely event of emergencies.
‘We are pleased to partner with Harman in installing a highly capable, robust and mission-oriented situation management platform at the terminal,’ said GV Sanjay Reddy, managing director, BIAL. ‘Through the new system we will raise the bar in providing unmatched world-class audio experience to our passengers at the Bengaluru International Airport. This sets the foundation for an integrated airport communication system that will serve the airport’s needs for years to come.’
‘The truly integrated airport communication A/V system from Harman Professional will provide a premium information delivery solution that minimises traveller stress, and ensures a positive airport experience,’ added M Lakshminarayan, country manager and managing director, Harman International India. ‘We believe this project has set a new benchmark in the global A/V industry.’